Cookie Policy
At Sockxy, we use cookies and similar technologies to keep our website running smoothly, make shopping easier and understand how visitors use our site.
This Cookie Policy explains what cookies are, why we use them and how you can manage your preferences.
For more information about how we handle your personal information, please see our Privacy Policy.
Who We Are
Sockxy is a trading name of Moco Supplies Ltd, a company registered in England and Wales under company number 12558747.
- Company name
- Moco Supplies Ltd
- Trading name
- Sockxy
- Company number
- 12558747
1 Norris Street
Farnworth
BL4 9HG
United Kingdom
Moco Supplies Ltd is responsible for the use of cookies and similar technologies on the Sockxy website, subject to any separate responsibilities held by third-party service providers.
What Are Cookies?
Cookies are small text files that websites place on your computer, mobile phone or other device when you visit them.
They help websites remember information, such as the items in your shopping basket or your cookie preferences.
We also use similar technologies, including tracking pixels, which can help us understand website activity and measure advertising performance.
Some cookies are essential for our website to work properly. Others are optional and help us improve our services or measure the effectiveness of our advertising.
How We Use Cookies
We use cookies and similar technologies for the following purposes:
We only use optional cookies and tracking technologies in accordance with applicable UK privacy and consent requirements.
Strictly Necessary Cookies
These cookies are essential for our website to function properly and provide the services you request.
They support features such as:
- Keeping items in your shopping basket
- Maintaining your checkout session
- Processing orders securely
- Protecting our website against security threats
- Remembering your cookie preferences
Our website uses WooCommerce, which may set cookies to manage basket contents and customer sessions.
Strictly necessary cookies cannot be switched off through our cookie preferences, as doing so could prevent essential parts of the website from working.
These cookies do not generally require consent where they meet the applicable legal exemption.
Analytics Cookies — Google Analytics 4
We use Google Analytics 4 (GA4) to understand how people use the Sockxy website.
These tools help us see information such as:
- Which pages and products are viewed
- How visitors navigate the website
- How customers interact with their shopping baskets
- Website traffic and engagement
- Purchase and conversion activity
This information helps us identify improvements and make the shopping experience easier.
Google Analytics may use cookies and online identifiers to recognise website interactions and provide reports.
We use analytics cookies only where permitted by applicable law and your cookie preferences.
For more information about Google’s privacy practices, visit:
Advertising Cookies — Google Ads
We use Google Ads to promote Sockxy and measure the effectiveness of our advertising.
Where you have given the necessary consent, Google Ads may use cookies and similar technologies to:
- Measure visits and purchases resulting from advertisements
- Understand how advertisements perform
- Help us improve our advertising campaigns
- Show relevant Sockxy advertisements to people who have previously visited our website
This last activity is sometimes called remarketing.
You can manage your Google advertising preferences at:
Advertising Cookies — Meta Pixel
We use Meta Pixel to help us understand the performance of our advertising on Facebook and Instagram.
Where you have given the necessary consent, Meta Pixel may collect information about how you interact with our website, including:
- Pages and products viewed
- Products added to your basket
- Checkout activity
- Completed purchases
- Browser and device information
- Online identifiers and relevant website activity
This information helps us measure advertising results and, where permitted, reach people who may be interested in Sockxy products.
Meta may also process this information under its own privacy arrangements.
For more information, please visit:
Payment & Checkout Cookies
We use Stripe and PayPal to process payments securely.
When you choose a payment method at checkout, the relevant provider may use cookies or similar technologies for purposes such as:
- Processing and authorising payments
- Detecting and preventing fraud
- Maintaining secure payment sessions
- Supporting checkout functionality
Cookies that are strictly necessary for the payment service you request may operate without consent.
Any non-essential tracking used by payment services must be handled in accordance with applicable privacy requirements.
You can find more information in the providers’ privacy policies:
First-Party & Third-Party Cookies
Some cookies are placed directly by the Sockxy website. These are known as first-party cookies.
Other cookies may be placed by third-party services that we use, including Google, Meta, Stripe and PayPal.
These services may process information according to their own privacy policies and applicable data protection arrangements.
We recommend reviewing the privacy information provided by these organisations if you’d like to know more about how they handle your data.
How Long Do Cookies Last?
Cookies can remain on your device for different lengths of time depending on their purpose.
These are temporary and are generally deleted when you close your browser.
These remain on your device for a defined period or until you delete them.
Persistent cookies may be used to remember preferences, recognise returning visitors or support permitted analytics and advertising activities.
The exact duration depends on the cookie and the service providing it.
Details of the cookies used on our website, including their purposes and expiry periods, are set out in the cookie table below.
Cookies We Use
The table below lists the cookies used on the Sockxy website, who sets them, what they do and how long they last. Optional cookies are only set after you’ve allowed them in your cookie preferences.
Cookie names and durations can change when our service providers update their technology. We review this list periodically.
Managing Your Cookie Preferences
You can choose whether to allow optional cookies when you first visit our website.
Our cookie controls provide options to:
You can also change or withdraw your consent at any time through the Cookie Settings control on our website.
Open cookie settingsWithdrawing consent won’t affect any processing that took place lawfully before you changed your preferences.
Managing Cookies Through Your Browser
Most web browsers allow you to view, block or delete cookies.
You can usually find these options in your browser’s privacy or security settings.
Please bear in mind that blocking or deleting certain cookies may affect your shopping experience, including basket and checkout functionality.
Browser controls are separate from the cookie preferences offered on our website.
Cookies & Your Personal Information
Some cookies and tracking technologies collect information that may be considered personal data under UK data protection law.
Where this applies, we handle that information in accordance with our Privacy Policy and applicable legislation, including the UK GDPR, the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR).
For details of how we use personal information, our lawful bases for processing, data retention and your rights, please see our Privacy Policy.
Your Privacy Rights
Depending on the circumstances, you may have the right to access, correct, delete, restrict or object to certain uses of your personal information.
You also have the right to withdraw consent where we rely on it.
To exercise your rights or ask a question about the information collected through cookies, please email hello@sockxy.co.uk.
You can also raise a concern with the Information Commissioner’s Office (ICO), the UK’s data protection regulator.
Telephone: 0303 123 1113
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes to our website, the services we use or applicable legal requirements.
Any changes will be published on this page with an updated revision date.
Where necessary, we’ll ask you to review or renew your cookie preferences.
Contact Us
If you have any questions about our Cookie Policy or how we use cookies, please contact us.
1 Norris Street
Farnworth
BL4 9HG
United Kingdom
Questions About Cookies?
If you have any questions about our Cookie Policy or how we use cookies, please contact us. You can change your cookie choices at any time.